At Turner’s Seafood, the health and safety of our guests is a top priority.
Following are the procedures we adhere to in our restaurants: Hosts must notify a manager when a guest requests a gluten-free menu, takes a gluten-free to-go order or informs them of a food allergy.
Following are the procedures we adhere to in our restaurants: Hosts must notify a manager when a guest requests a gluten-free menu, takes a gluten-free to-go order or informs them of a food allergy.
- Servers must notify a manager when a guest informs them of a food allergy.
- Shift managers must greet and assure guests of a great dining experience. Managers must determine the guests’ needs and inform them of their option
- Shift managers must notify the kitchen and chef of the table and seat number of the guest with special dietary needs.
These include:
- Gloves are changed
- Food is stored proper
- Clean knife is used
- Clean cutting board is used
- Proper pans are used
- Allergy-designated plate ware is used
- Allergy-designated utensils are washed with soap and water
- Food needs to be validated and verified by a manager and chef at the expo window (including to-go orders).
- Gluten-free or allergy plate must be delivered to the guest by a manager.
- A manager or server must make a follow-up visit to the table to ensure the quality of the dining experience.
- Whenever there is uncertainty about an ingredient, the manufacturer’s packaging or its website must be checked for verification.